Contacts
Get in touch
- Phone: +359 886 971 982
- Email: [email protected]
- Email: [email protected](personal data)
- Working hours: Mon–Fri: 09:00–18:00, Sat–Sun: closed
Send us a message
Frequently asked questions
How do I get a quote?
The quickest way is the price calculator on our website: choose where your cargo travels from and to, enter its size and weight, and you'll see an estimated price straight away. Send the request and our team will contact you with the final price.
You can also call us on +359 886 971 982 or email us at [email protected].
How are groupage (LTL) and full truckload (FTL) prices calculated?
For groupage (LTL), the price depends on how many metres of the truck your cargo takes up: its width in centimetres divided by 100, times €360 per metre.
For a full truckload (FTL), you pay for the distance: €1.05 per kilometre by road from loading to delivery.
These are the calculator's current rates, used for the estimated price. We confirm the final price in our offer.
What is the difference between groupage (LTL) and a full truckload (FTL)?
With groupage, your cargo takes part of the truck and travels with other customers' shipments, which keeps the price low. It suits small and mid-sized companies looking for the most cost-effective option.
With a full truckload, the whole truck carries only your cargo, straight to the delivery address. It's the right choice when you want the shortest delivery time and the best protection for your cargo.
Which countries do you serve?
We move cargo across the whole European Union. You can get an online price for these countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
When do you answer requests?
We answer calls, emails and messages during working hours (Mon–Fri: 09:00–18:00, Sat–Sun: closed). Once you send a request from the calculator, our team contacts you with a final offer as soon as possible.
What information should I have ready for a quote?
Have these details ready: where the cargo travels from and to (country and city or ZIP code) and whether a truck can reach the addresses; the size of the cargo (height, length and width in centimetres) and its weight in kilograms; whether it is heat-sensitive or needs other special care; and your contact details: name, phone and email.
How long does delivery take?
It depends on the distance and the destination. Groupage shipments can take a little longer because loads are consolidated and the truck makes several stops. You'll get the exact timing with our offer.
Do you transport refrigerated or special cargo?
Yes. Our refrigerated vehicles keep temperatures from −20 °C to +25 °C, so we carry both frozen and chilled goods. For urgent smaller loads up to 3.5 tonnes we offer express minibus transport. If your cargo is fragile, oversized or needs special handling, tell us in your request and we'll suggest a suitable solution.
Which documents do I need, and where do I send them?
It depends on the goods and the destination country. Usually you need a commercial invoice and a packing list, plus any permits or licences your goods require. Our team will help you prepare them.
Email the documents to [email protected], or call +359 886 971 982 if you have questions.
Can't find your answer? Call our team and we'll help, free of charge: +359 886 971 982
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- A transparent process
